Last updated: 24/5/18
My company Anglian Home Surveyors (‘us’, ‘we’ or ‘our’) operates www.anglianhomesurveyors.com (the ‘site’). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of our site.
We collect information about you when you submit an enquiry or sign up for our email newsletter. Website usage information is collected using cookies. We may also collect information when you voluntarily contact us via email, telephone, letter or in person.
In order to process enquiries, undertake building surveys and handle party wall cases, we may collect some or all of the following information:
- Your full name
- Your address
- Your contact information, including your email address and telephone number
- Other information relevant to an enquiry regarding building surveys or party wall matters
We will use the information we collect about you to process your enquiry and produce a quotation. Should you decide to opt in to our email newsletter, we will retain your name and email address for the purposes of sending you the newsletter. We retain your information solely for our own use and do not pass your information to third parties for marketing purposes.
If we undertake a building survey or party wall project, we may be obliged to retain your details and case file for up to six years in case of the need for review and to comply with insurance regulations. We do not share any of this information with third parties.
If you consent to receive marketing communication from us, you may opt out at any time. You have a right to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us or click the unsubscribe link on our email newsletters and you will be removed from our mailing list.
Access to your information and correction
You have the right to request a copy of the personal information that we hold about you. If you would like a copy of some or all of this information, please send us an email or write to us at Anglian Home Surveyors, 173 Mill Road, Cambridge CB1 3AN.
We want to make sure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is only used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser.
How to contact us
- Home buyer surveys
- Full building surveys
- Listed/cherished building surveys
- Building defect reports
- Party wall matters
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